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  1. Answering the call at Christmas

    The Age UK Advice Line will be open as usual on Christmas Day. Find out what the day is like and how your support means we can be there for people over the festive period.

  2. Care home closures

    home closures are a rare occurrence, but can cause anxiety and distress for those affected. This page will cover what to do if your care home is facing closure.

  3. A Christmas less lonely

    More than 1 million older people in the UK will feel lonely this Christmas. For the first time in 20 years, Age UK volunteer Terrence won't be one of them.

  4. Money and legal

    money and legal issues, including benefits applications, setting up a power of attorney and making a will.

  5. The cost of cold

    As energy costs rise and the cold weather sets in, many older people will be deciding between heating and eating. Support our campaign to protect older people from unaffordable energy bills.

  6. Unreasonable, discriminatory and/or abusive behaviour policy

    This policy sets out the kinds of actions and behaviours that may have a negative effect, and what we will do if they occur. It applies to everyone who interacts or communicates with us, including service

  7. What is probate?

    estate. If you need a grant of probate, you'll need to apply for it online or by post. If you're the executor, you'll need to value the estate of the person who's died. Start with everything that they owned ... Download an IHT form on GOV.UK These are the main tasks involved in distributing the estate: If the will states a specific item of personal property is to be given (‘bequeathed’) to someone,

  8. What to do when someone dies

    GP practice and nearest relative (if that's not you). First, a doctor or nurse will come to verify the death. A doctor will then complete their part of a medical certificate, which explains the cause of ... to a medical examiner (a senior doctor) who reviews it. The medical examiner or one of their team will then speak to the nearest relative to check they understand and agree with the medical certificate

  9. How to trace old bank accounts & lost money

    you're legally entitled to act on their behalf, for example if you're their attorney or an executor of their will. If you want to ask for a trace for more than one person, you’ll need to make a separate ... tracking to track down.  Find out more about power of attorney Find out more about being an executor Gretel is a service that launched in April 2022. It searches for all types of financial assets –

  10. How does Inheritance Tax work?

    Inheritance Tax (IHT) may have to be paid on an estate if it's worth more than the tax-free threshold. Find out more with Age UK.

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