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tasks most challenging also reported having dyslexia. Examples given are applying for benefits and grants. In some cases, literacy and digital skills challenges overlap. For example, entering written information
can come to rely on hands-on care to meet their daily needs. Activities which many of us take for granted such as being able to wash, dress or prepare food can become too difficult for older people living
struggles with money management and lower skills and knowledge around money management. Inputs • Grant from the What Works Fund. • 5–10 financial capability experts and local Age UK volunteers to help
Information and Advice (I&A) to help older people ensure that they are receiving all the welfare benefits, grants and other income available to them (income maximisation). It also aims to help older people to stay
Carer Forum events in 2015–16. 14 ‘Third Party Access’ refers to the range of legal options for granting someone other than the customer access to the customer’s bank account. The spectrum runs from view-only
isolated or developing mental health conditions. “Consider the technology developments we take for granted; chip and pin, mobile phones, hole in the wall, self-serve shopping, electric cars and everything
entitled to help with the cost of a more expensive adaptation through a means tested Disabled Facilities Grant. ‘Aids’ means disability equipment and must always be provided free of charge, regardless of cost
prescriptions, booking appointments or contacting your GP practice, you can arrange for someone else to be granted proxy access to help you with this, and it does not stop you from having access yourself. See www
gender for the first time. A Gender Recognition Certificate (GRC) has to be applied for and, if granted, enables someone to get a birth certificate in their true gender. A GRC gives the trans person enhanced