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  1. Access to cash during and after lockdown

    withdrawal limit of £100. It cannot be used to set up direct debits or make purchases over the phone, online or abroad. NatWest , Royal Bank of Scotland (RBS) and Ulster Bank customers can apply for ... capped at £50. NatWest and RBS also offer customers a cash delivery service and if they use mobile banking, can send a code to a friend or relative to make cash withdrawals of up to £130 on

  2. The decline of cash during the COVID-19 pandemic

    us able to ‘go digital’ have done so, whether that's online shopping, contactless or mobile payments. Millions rely on cash But a cashless society doesn't work for everyone. Older people in ... cash on behalf of someone who could not. The cash system is a vital part of UK infrastructure, like phone lines and power cables. Lessons learned from countries like Sweden show that once this infrastructure

  3. A-Z of fundraising ideas

    by running the iconic TCS London Marathon in aid of Age UK. M Mobile-free day Cut down your screen time and challenge yourself to go phone-free for a day, asking for sponsorship from family and friends

  4. Debt help and advice

    might notice that they're: hiding post being unusually secretive about money and finances getting phone calls from unknown callers struggling to make ends meet avoiding activities they used to enjoy asking ... provides advice over the phone ( 0808 808 4000 ), online and by email. They can send you a free self-help information pack. StepChange Debt Charity provides advice over the phone ( 0800 138 1111 ) or online

  5. The many wins of walking football

    explains Sorrel. “It told us that older people in our area are wanting to stay as active and mobile as possible. Now that things are opening up, there is an appetite to get out of the house and moving ... “Walking Football will be a fantastic way for [older people] to work on muscle strength and mobility,” continues Sorrel, who’s been practicing what she preaches by regularly taking to the

  6. How to set up an email account and other email essentials

    how to choose a strong password . personal information such as your date of birth and gender your phone number – this may be used to verify your account (which means that your email provider sends ... If you have an Android phone, the Gmail app will be automatically downloaded to your phone. Click here to find out more about downloading apps . Setting up your email on your phone can be a convenient way

  7. Creativity is for life

    explains Sheila.  She used to do a lot of pottery too but is no longer able to because of her mobility. “I can’t stand, so using a potter’s wheel from a wheelchair is rather difficult ... symbolise hope. “You’ve got to think about the person you’re doing it for,” suggests Sheila, who’ll often add calligraphy to her efforts. Sheila illustrates fauna as well as flora

  8. The garden that keeps on giving

    can see now, we’ve got raised [flower] beds that are more accessible to people that have limited mobility or are in a wheelchair. They can be a part of things, should they wish to be.” The great outdoors ... how will Critchley be celebrating its fifth birthday? “There’s talk of a party later in the year,” suggests Nichola. “You’ll have to come and film it when we do!” Given what an enjoyable day it was at the

  9. Support that suits you

    together. Age UK. Know what to do. Age UK is there for every older person.  Whether it's over the phone, online, face-to-face or in the community, millions of older people and their families trust us to ... world of automated messages, we understand the value of having a real person on the other end of the phone. A reassuring voice that can point you in the right direction and understands the problems you might

  10. Mashud and Shamsul

    from them. “I knew that I felt a bit lonely and I wanted a human being at the other end of the phone to give me a bit of break in my loneliness . So I contacted Age UK knowing full well that Age UK works ... able to be as mobile as I used to. After 10 steps I have to stop to catch my breath. “The calls make me less lonely. They make me happy for the 30 odd minutes that I have on the phone. And when I dry

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