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  1. How to play the lottery

    your email.  Once everything is complete, you should check your email to ensure you’ve received confirmation from us. The email will include your details, the number of entries you’ve requested ... secure, unique password that you will need to log in. Hope for a lucky phone call.  Now all you need to do is hope your phone rings to tell you you’re a winner! There are tons of prizes up for

  2. Staying safe from scams

    UKs visited particularly vulnerable older people at their homes to provide one-on-one support. Rod received this support, which he said gave him the information he needed to stay safe in the future. “The ... scams from information from Trading Standards. There are so many – from romance scams to someone phoning you pretending to be from an organisation they’re not.” “The one I portray, well I actually almost

  3. Supporting older people through change

    just £30 a week. One of the first things the team at Age UK Hertfordshire did was ask if Mary was receiving her State Pension. “She thought she wasn’t eligible for her State Pension until she was 67,” says ... was successful, Emma encouraged Mary to speak to her GP about her situation. As a result, Mary now receives ongoing support from the mental health team. Due to the worrying state of Mary’s living conditions

  4. Staying safe online

    information. It can also slow your computer down, send out spam email or delete files. You may even get a phone call from someone claiming to be from a well-known software company, like Microsoft, saying there's ... your personal details. Legitimate IT companies never contact customers in this way. This is a common phone scam – hang up straight away. If you’re worried that your computer isn't working properly

  5. Why vaccines are so important

    being developed, I was so pleased. Everything was so straightforward when I got mine recently. I received a text message from the doctors with an appointment to get my jab. The volunteers were lovely, and ... ward and put me to bed. They didn't want me staying at the hospital because I wasn't well, so they phoned my mum and dad, who hired a car and came to pick me up on Christmas Eve. On Christmas Day, I felt

  6. How Lesley has stayed self-sufficient

    accommodation but, with just her pension to live on, she couldn’t afford to get out and about. Lesley phone highlight Lesley rang the Age UK Advice Line after a neighbour suggested that she might be eligible ... to helping her to apply for Attendance Allowance . When Age UK called her back to check she had received the money she was entitled to, Lesley told them that she had, and she was advised and supported

  7. How to get the best energy deal for you

    money by switching to a different supplier. Switching supplier doesn’t change the energy you receive at all, just who you pay for it, so there’s no need to change any pipes or cables. This also ... directly to ask about their best deals. They should be able to give you this information over the phone or send you pricing details on request. However, it can be easier to use a price comparison website

  8. What to do when someone dies

    the documents. Wherever you go, most offices require you to make an appointment, so it's best to phone in advance to check.  Find a register office on GOV.UK Step 2: Get the information ready You'll ... to give the country) their most recent occupation and if they'd retired whether or not they were receiving any benefits, including State Pension the name, occupation, and date of birth of their spouse or

  9. Making devices easier to use for older people

    look more closely at a photo. You can set up your phone or tablet to read notifications, messages and emails and webpages aloud to you. On some phones, you can test out different voices and adjust the ... tool, click on the links below: on an Android phone or tablet (Google Support website) on an iPhone or iPad (Apple Support website) . You can make your phone or tablet easier to see and read by changing

  10. The amazing work done by local Age UKs nationwide

    best serve older people in their respective communities. Here's a selection of the accounts we've received, which reflect the tireless work that continues to be done. The Age UK network comprises ... with food deliveries. “We've seen a huge number of volunteer applications, which is very gratefully received,” explains Food2You Manager Caroline Hughes. “As many of our regular volunteers can’t attend due

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