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  1. Staying safe online

    bank details – genuine organisations will never ask this threats that unless you act now, a deal will expire or your account will be closed. Fake websites Scammers create fake websites which look ... your profile and your posts, and avoid publishing information that identifies you, such as your telephone number, address or date of birth. Find out more about how to use social media safely .

  2. Ways we could work together

    can volunteer with Age UK as a telephone friend. Just 30 minutes a week could make a massive difference to an older person's life. Can your company support Age UK's Telephone Friendship Service?

  3. Old People’s Home for 4 Year Olds at Christmas

    feeling lonely? You're not alone. We run services to help combat loneliness, such as our Call in Time telephone befriending service, where you can get a weekly friendship call. We also offer services locally ... many areas. About befriending How Age UK helps in Bristol Keep an eye out for local Age UK Bristol telephone befrienders, who feature in the episode. They make an amazing contribution to helping lonely older

  4. Steve's story

    Steve, on his telephone friendship They’re like my surrogate family... A telephone family. Anchored in friendship Given his lack of contact, Steve signed up for the Age UK Telephone Friendship Service ... anybody else.” Steve’s thankful for the connection it’s led to, though, with his telephone friend Gareth. The duo speak on a weekly basis, discussing everything from hobbies and memories

  5. Real life stories

    feeling very lonely being on his own, and rang his local Age UK for some advice. Age UK’s telephone befriending services matched him with Ruth, 31, his volunteer befriender. Roy says that due to the ... calls, he feels ‘less lonely’ and ‘really looks forward to receiving his weekly telephone call from Ruth’, who he says is like the daughter he never had. Roy comments, 'It is because

  6. EU citizens and settled status after Brexit

    the UK Telephone: 0300 123 7379 Monday to Friday (excluding bank holidays), 8am to 8pm Saturday and Sunday, 9:30am to 4:30pm Find out about call charges If you’re outside the UK Telephone: +44 (0)203 ... Saturday and Sunday, 9:30am to 4:30pm If you’re from an organisation helping others to apply Telephone: 0300 790 0566 Monday to Friday (excluding bank holidays), 8am to 8pm Saturday and Sunday, 9:30am

  7. Winter, loneliness and volunteer support: The Silver Line Helpline at 10

    Silver Line Helpline in 2019. And, having supported 3.7 million calls in a decade, our 24-hour telephone service is still thriving. Esther spotted a real need and that need has not diminished. “I’m ... lonely or isolated. At a national level, the Age UK Telephone Friendship Service supports almost 5,000 older people every week with a regular telephone call - a lifeline to many who desperately need contact

  8. Age UK Raffle complaints procedure

    we'll respond We'll treat your complaint seriously. We'll endeavour to address complaints made by telephone, email and in person within 2 working days. Complaints made in writing will be acknowledged within ... email or telephone us with details of your complaint. You can write to us at: Supporter Engagement Team Age UK Floor 7 One America Square London EC3N 2LB Responsible Person: Paul Farmer Or Telephone: 0800

  9. Age UK Charity Raffle

    Age UK Advice Line and the Telephone Friendship Service which are only possible because of fantastic supporters like you. In 2024, we provided 5.4 million minutes of telephone friendship calls where 95% ... entries will be transferred to the next available raffle.  Winners will be notified by post or telephone within two weeks of the draw date. First prize is £25,000 cash or a prize equivalent. Visit 

  10. M&G plc

    through Age UK’s National Advice Line. In addition, M&G plc is supporting Age UK’s Telephone Friendship Service, an award-winning programme which aims to tackle loneliness. Volunteers from ... lonely older person, based on their common interests. They make a weekly 30-minute call to their telephone friends to have a chat, give them some company and brighten their week.  For many older people

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