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  1. Unreasonable, discriminatory and/or abusive behaviour policy

    This policy sets out the kinds of actions and behaviours that may have a negative effect, and what we will do if they occur. It applies to everyone who interacts or communicates with us, including service

  2. Voter ID rules in England

    Due to changes that were introduced in October 2023, you'll need to bring photo ID to the polling station to be able to vote in elections in England.

  3. How to trace old bank accounts & lost money

    on the My Lost Account website Do I have to complete the application form online? No – you can print off the application forms from the My Lost Account website, or you can get in touch with them and ... the UK Finance form. Download the UK Finance form (PDF, 1.5 MB) . For lost accounts with current building societies, complete the Building Societies Association form. Download the BSA form (PDF, 1.3 MB)

  4. What is respite care?

    temporarily replace the care you would otherwise give them.  Respite care can come in many forms. What works best will depend on your circumstances and those of the person you care for. Find out more about

  5. Dealing with someone's estate after their death

    whether they had a valid will and whether you're named as an executor in the will. Before anything can happen, you need to find out whether the person made a valid will, because this will give instructions about ... friend or relative, or a will safe facility may have it. You can check for a will using the Probate Registry or the National Will Register (which is a paid-for service). Search for a will using the Probate Registry

  6. Do I need ID to vote in the UK?

    around voting in UK elections and how to get voter ID. New rules on voting in elections in England will come into effect for the first time this year during the local elections on 4 May. We want to make ... are the new voter ID rules? Voters will be required to bring a form of photographic identification with them when they attend a polling station in England. This will apply to local elections, Police and

  7. Highlighting the issues affecting older people

    days to go now until polling day, we will be putting all our efforts into raising these questions, views and voices with all the political parties. We hope you will be able to help us if you are on Facebook ... points that strike you as important. Or, on the doorstep, make sure you ask the candidates what they will do about the issues that matter the most to you. In particular, this election time at Age UK we want

  8. Helping older people stay safe and well at home

    and save money energy advice and practical tips to help keep fuel bills down. A trusted handyperson will visit an older person’s home to check how efficient it is. The handyperson fits appropriate ... Providing advice As part of our Benefit Entitlement Checks and Home Energy Checks, local partners will also: provide advice on keeping warm and saving energy offer free Age UK information guides that may

  9. Recruitment agencies

    team and we work hard to fill our roles directly. However, there are times we need assistance and will use recruitment agencies on our Preferred Supplier List (PSL). Our PSL is managed directly by the ... Supplier Expression of Interest form (SEOI) , and sending it along with any supporting documentation to  agency@ageuk.org.uk We only review our PSL every 2 years and will then contact you should we have

  10. The Rothesay Foundation

    are increasing their support to Age UK with additional funding of £2.47 million. This funding will support 11 local Age UKs to deliver benefits checks in local communities, providing dedicated staff ... which includes help filling out the forms. We'll also hire additional staff for our national Advice Line to provide the same service over the phone. The funding will also support us to follow up with callers

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