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  1. The amazing work done by local Age UKs nationwide

    best serve older people in their respective communities. Here's a selection of the accounts we've received, which reflect the tireless work that continues to be done. The Age UK network comprises ... with food deliveries. “We've seen a huge number of volunteer applications, which is very gratefully received,” explains Food2You Manager Caroline Hughes. “As many of our regular volunteers can’t attend due

  2. A guide to campaigning

    important it is that campaigners write personal letters to them about the issues they care about. MPs receive hundreds of letters and emails each week – the trick is to make sure that yours grabs their ... your MP electronically, go to www.theyworkforyou.com . 8. Follow up If you don't like the reply you receive, follow up with them asking your MP to reconsider their position and highlight why you disagree.

  3. Warm Home Discount

    If you receive Pension Credit or another means tested benefit, you might be entitled to a £150 reduction on your electricity bill through the Warm Home Discount scheme.

  4. Council Tax Reduction

    If you're on a low income or receive certain benefits, you can get help from your local council when paying your Council Tax bill – this is known as Council Tax Reduction or Council Tax Support.

  5. Staying creative in later life

    chance to try something creative. The Telephone Friendship Service brings so much joy. Through regular phone calls with a telephone friend, it gives isolated older people the chance to talk to someone new, to ... competition focused on poetry, and we were blown away by an entry from Gwen, 101, who’s been receiving telephone friendship calls for the past two years. In the poem, Gwen reflects on the things she

  6. Alicia's new life after work

    about benefits, because I’d never had them before.” The additional money Alicia now receives helps her to better afford her membership to a local gym, where she’s been doing exercises ... Leicestershire and Rutland , and she also speaks to her telephone friend once a week. “That phone call each week makes such a difference to me,” she says. “When you apply for a telephone

  7. New data on the health and care of over-50s

    care was also a barrier for some, with around 2 in 11 (18%) having reduced or stopped the care they received. Community life and social contact According to our research, more than a quarter (26%) of people ... for social activities, and 1 in 8 (13%) rarely or never have social contact with others over the phone or online. One in 12 said that they were often or always lonely. The figure was higher for people

  8. Our partnerships with Trusts and Foundations

    people. Michael 74 I’m so thankful to Age UK. Knowing there is always a voice at the end of the phone has been life-changing. Whether you're supporting a specific project or providing general funding ... reports , regular updates, and opportunities for virtual or in-person engagement. You’ll also receive invitations to exclusive Age UK events to strengthen our partnership.   We pride ourselves on

  9. Getting help when feeling unwell

    telephone service for people needing medical help or advice in a non-life-threatening situation. The phone line operates 24 hours a day, 365 days a year. Highly trained staff will ask you some questions about ... pay for your prescriptions, for example because you're aged 60 or over, you'll still be able to receive the medication for free from this service. Your General Practitioner (GP) can give you medical advice

  10. PPI complaints

    Online – many providers have online complaints tools on their websites Telephone – be aware that phone lines will have limited hours of operation Post – allow enough time for the complaint to reach your ... complain about PPI yourself – for free. Claims companies often contact people by text messages or phone calls and offer to help make your PPI complaint. These companies are also known as claims management

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