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  1. Together we're not alone

    change the lives of older people who are feeling lonely.    ​ "My life's changed with the Telephone Friendship Service" When Eva lost David, her beloved husband of 40 years, just a week before Christmas ... Christmas two years ago, her life turned upside down. Thankfully, she was referred to Age UK's Telephone Friendship Service and matched with befriender Lorraine fora weekly chat.  Talking with Lorraine

  2. Support us

    be. But the Silver Line helpline is open every hour of the day, every day of the year. And our Telephone Friendship Service gives people who have been missing out on regular conversation the chance to ... Michael Loneliness is devastating. I don't know what I would have done if it wasn't for Age UK's Telephone Friendship Service. I always look forward to Gemma's call.  Help support our fight to fix

  3. Age UK Weekly Lottery complaints procedure

    procedure will be used. Step 1 Seek Resolution from the Central Complaints Team Please write, e-mail or telephone us with details of your complaint. You can write to us at: Supporter Engagement Team 7th Floor One ... One America Square 17 Crosswall London EC3N 2LB. Responsible Person: Paul Farmer Or Telephone: 0800 169 8787 Or Email:  contact@ageuk.org.uk If we are unable to resolve your complaint within 1 working

  4. The difference a gift in your will could make

    In 2020, Claudette was matched with Elizabeth through our Telephone Friendship Service. Now, she has someone to talk to every week. "My telephone friend Elizabeth is a wonderful listener. She's very caring

  5. Cascade Volunteer Training Programme

    Tonics - developed by Community Network Talking Tonics offers an innovative group telephone befriending approach, using telephone conferencing as a tool to train volunteers and also support small groups of isolated

  6. The difference your support can make

    24-hour helpline and our Telephone Friendship Service , we're helping isolated older people to feel connected again. In 2025, your support helped us facilitate more than 190,000 telephone friendship calls –

  7. Rewarding roles

    perspectives Asha, 73, has volunteered as a telephone befriender for the last 10 years – first for The Silver Line Helpline , and more recently for the Age UK Telephone Friendship Service . “When I ... volunteer. I thoroughly enjoyed it, and at one point had four telephone friends.” For Asha, conversations with one of her telephone friends have given her an opportunity to reflect on memories of

  8. Fundraising

    older person during the cost of living crisis £250 could help pay towards a whole year of telephone friendship calls to a lonely older person who has no one to talk to Sign up now Got a question,

  9. Set up a Tribute Fund

    older person during the cost of living crisis £250 could help pay towards a whole year of telephone friendship calls to a lonely older person who has no one to talk to Age UK were good to me and my

  10. Stream for Ages

    warm meals, food and groceries.  Raising £250 could help pay towards a whole year of telephone friendship calls to a lonely older person when they have no one else to turn to. What a difference

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