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  1. Benefits and accessing cash - coronavirus advice

    a new claim for Universal Credit, Employment and Support Allowance (ESA), Personal Independence Payment (PIP) or Industrial Disablement Benefit and you’re waiting to hear about your assessment but ... receive payments through a Post Office card account. Instead, you’ll be paid via a standard account (e.g. a bank account) or, if this isn’t possible for you, via the HM Government Payment Exception

  2. Birthday prize draw rules

    notified as to any change in the prize structure. The Promoter is not responsible for any delay in bank payments. No liability is accepted for the loss, theft or delayed receipt of any communication. The Promoter

  3. Age UK successfully campaigns for older victims of APP scams

    mental, and emotional wellbeing too. What is Authorised Push Payment (APP) Fraud? One of the most common types of fraud is Authorised Push Payment (APP) fraud. This is when scammers trick you into transferring ... Government to pass legislation that makes it compulsory for banks to reimburse victims of APP fraud. The Payments Systems Regulator, which is responsible for making this work in practice, is set to introduce new

  4. It Doesn't Add Up - Cost of Living Crisis campaign

    running faster and still losing ground. We're calling on the Government Extend the ban on forced pre-payment meter installations from those aged over 75 to everyone above State Pension age.  Directly fund ... disabled and very poorly. I'm going to have to switch off the hot water and all heating until next winter.

  5. The ingredients for a better life

    Age UK Advice Line , Iris was able to secure the Attendance Allowance , Pension Credit and Winter Fuel Payment she was entitled to. Now she doesn’t need to be anxious about what will be left over

  6. What to do if you're the victim of a scam

    contact your bank, you may be able to recover money you’ve lost in unauthorised or unexpected payments.   

  7. Creating connections: the Age UK supporter engagement team

    – if I weren’t working for Age UK, I never would have known anything about the Winter Fuel Payment or how it affects older people. I’m glad that I work for a charity that supports them

  8. What to do when someone dies

    medical care any charities, organisations or magazine subscriptions the deceased person made regular payments to. You can register the name and address of the person who's died with the Bereavement Register ... low income, you may be eligible for a Funeral Expenses Payment from the Department of Work and Pensions to help cover costs. A Funeral Expenses Payment covers the cost of a simple, respectful funeral in the

  9. Recent changes to the benefits system

    Information about how the benefits system is changing, following the Welfare Reform Act. Read now for more information from Age UK.

  10. How to get the best energy deal for you

    or discounts? If so, how long will these run for? Are there any extra or hidden charges? Is the payment schedule and method right for you? Direct debit is usually the cheapest method and it will generally ... account online instead of receiving bills in the post, may also work out cheaper. Only change your payment method if you know this would work for you. Many people like having paper bills, and direct debits

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