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  1. Adapting your home information guide (PDF)

    a lot of the support and information mentioned in this guide. My local council phone number is: But by making some simple changes at home, you can make day-to-day life easier. This guide looks at things ... flat can be tricky – especially if you have arthritis, stiff joints or mobility issues. But a few simple changes can help. • If you’re unsteady on your feet, or if you struggle to use your keys in the dark

  2. A beginner's guide to email.pdf

    your account 15 Sending your first email 20 Receiving emails 20 Downloading Gmail on an Android phone or tablet 22 Downloading Gmail on an iPhone or iPad 23 Using the Gmail app on a tablet or smartphone ... your account 27 Sending your first email 30 Receiving emails 30 Downloading Outlook on an Android phone or tablet 32 Downloading Outlook on an iPhone or iPad 33 Using the Outlook app on a tablet or smartphone

  3. Winter wrapped up information guide (PDF)

    Ask your pharmacy if it offers a prescription delivery service. • Keep simple cold, flu and sore throat remedies at home. • Take simple hygiene measures, such as regularly washing your hands and keeping your ... • Keep a torch handy in case there’s a power cut. You could also keep things like a radio, mobile phone or laptop charged, just in case. • Could you ask someone to pop over to check in if there’s a long

  4. Age UK Digital Champion Evaluation - Memory loss report.pdf

    audience – older people living with dementia and/or memory loss. These respondents were presented with simple information about the Programme to understand their interest in such support, motivations and barriers ... carers. • Social contact is a popular benefit in this group too: Wanting to be able to use their phone for texting, calling and WhatsApp were often the reasons why older people living with dementia and/or

  5. CRS_April14_Speeding_up_cheque_payments.pdf

    which should allow cheques to be processed more quickly, facilitate innovation such as using mobile phones to send cheques to the bank and make it cheaper for banks to process cheques therefore making them

  6. A beginner's guide to online shopping.pdf

    and in supermarkets. But, with a bit of practice, I’ve found it can be a much more convenient and simple way to buy items, particularly bulky goods and my weekly food shop. I can also save my favourite ... want to overwhelm you with too much information, as we know there’s a lot to take in. To keep things simple, choose the shop in this guide that’s most relevant to you and focus on that section. 4 | A beginner’s

  7. The-Silver-Line-Annual-Report-2013.pdf

    true to say that if you make something simple enough for everyone to use, then they will. Esther Rantzen’s vision to create a “ChildLine for older people” is a simple concept – a free 24 hour helpline, available ... week we offer Silver Line friends who are volunteers and are people that share our belief that a simple connection with another human being can make a difference. There are 10 million older people (over

  8. Update - May 2021.pdf

    Thankfully, regular friendship calls gave Beryl hope on even the bleakest days. “Whenever I put the phone down after a call with my Age UK befriender Rebecca, I feel so much better. It goes such a long ... yourself feel more positive is a great thing to do, especially when faced with tough times. Try these 5 simple ways to lift your spirits. Keep busy Get out in the garden, do some jobs around the house or go for

  9. Here to help.pdf

    to talk to from time to time. Our Telephone Friendship Service can help if you’d prefer a regular phone conversation with the same person each week, and whenever you want a quick chat we’re also always ... help, Age UK is here. We’re the UK’s leading charity for older people. We provide support over the phone - like the Age UK Advice Line, our Telephone Friendship Service, and the Silver Line Helpline. Our

  10. ID205939 Avoiding scams insert.pdf

    into buying something. Reporting a scam You might like to keep this somewhere handy, such as by the phone or on the fridge. To report a scam email, forward it to report@phishing.gov.uk. To report a scam text

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