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  1. FS42 LP Disability equipment and home adaptations.pdf

    agencies (HIA) 16 4 Community alarms and assistive technology 17 5 Equipment for employment 20 6 Wheelchairs 21 7 Buying and borrowing equipment 22 7.1 Private companies and shops 22 7.2 Independent Living ... Centres 23 7.3 VAT relief on disability equipment 23 7.4 Short-term loan of equipment such as wheelchairs 24 Age UK factsheet 42 March 2026 Disability equipment and home adaptations Page 3 of 34 7.5 Things

  2. Policy Position - Primary and Community Care (Sep 2024).pdf

    such as smoking cessation and sexual health services. Around 90% of patient interaction with the NHS is with primary and community care. Older people struggle to access primary care, with 49% of those ... necessary, or need readmitting to acute care because they have not been supported to recover at home. NHS England published a vision for Transforming Primary Care in 2014v. The then Chief executive described

  3. Policy position: age friendly health services (PDF)

    aspirations. Key issues Older people are the largest users of health services, representing two thirds of NHS usersi. 65 per cent of all admissions to hospitals are people over 65 and because, on average, they ... since 1999/2000v. The Government has acknowledged that “it is vulnerable older people for whom the NHS is not providing effective services, with confusion and fragmentation over how care is provided”vi

  4. Policy Position - Urgent and Emergency Care and Flow (Sep 2024).pdf

    their needs and respond to them in a timely and effective manner. A fundamental working principle of NHS and social care services should be that every effort is taken to avoid and prevent the need for urgent ... for people at the end of life. The NHS must also be equipped to provide effective and timely care for when urgent and emergency care needs do arise. Currently, the NHS is not fully delivering on either

  5. use_of_peoples_data.pdf

    leads to a reduction in people’s need for hospital care. NHS Digital is the only agency that your personal information will be shared with. NHS Digital will then remove any personal information that says ... about you with NHS Digital, which collects information about all hospital treatment in England, and the Nuffield Trust, who will undertake the evaluation. Who will be using my information? 1) NHS Digital –

  6. Aids adaptations accessibilty and standards (2024).pdf

    and participate in the wider community.i It can also reduce demand for social care, pressure on the NHS and the cost of caring for our ageing population.ii Something as simple as installing a series of grab ... into a residential home. There is an extreme shortage of accessible housing in England. 400,000 wheelchair users live in homes that are neither accessible nor adapted and only 19% of homes have step free

  7. Age UK Parliamentary Briefing - NHS Continuing Healthcare (CHC) (December 2024).pdf

    Parliamentary Briefing: NHS Continuing Healthcare (CHC) December 2024 Overview Age UK’s new report – Continuing to care? Older people let down by NHS Continuing Healthcare – describes how the NHS Continuing Healthcare ... desperately needs to be reformed as a part of a review and restoration of our social care system. What is NHS Continuing Healthcare (CHC)? Unlike the usual local authority route for accessing social care, CHC

  8. Factsheet - Resolving problems and making a complaint about NHS care (PDF)

    complaint about NHS care December 2025 About this factsheet The factsheet explains how to make a complaint about NHS services, including situations where your complaint covers both NHS and social care ... organisation section. Age UK factsheet 66 December 2025 Resolving problems and making a complaint about NHS care Page 2 of 18 Contents 1 Introduction 3 2 Who can raise a concern or make a complaint? 3 2.1 Are

  9. FS66 LP Resolving problems and making a complaint about NHS care.pdf

    complaint about NHS care December 2025 About this factsheet The factsheet explains how to make a complaint about NHS services, including situations where your complaint covers both NHS and social care ... organisation section. Age UK factsheet 66 December 2025 Resolving problems and making a complaint about NHS care Page 2 of 24 Contents 1 Introduction 4 2 Who can raise a concern or make a complaint? 4 2.1 Are

  10. Age UK Parliamentary Briefing - NHS 10-Year Plan (July 2025).pdf

    Plan is for an increasing emphasis on the use of technology, and an expanding functionality of the NHS app. This is seen as a key mechanism for providing rapid access to advice, booking appointments, planning ... digital tools and the ways in which the plan envisages people accessing services. It is right that the NHS modernises and takes advantage of the digital tools that now exist, but it is not entirely clear how

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