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  1. Your mind matters information guide (PDF)

    AgeUKIG56 Thinking about your mental health. Your mind matters. 2 We’d love to hear from you. 1) Join our Readers’ Panel. Have your say and be involved in updating our guides by joining our Readers’ Panel ... Join our Readers’ Panel at www.ageuk.org.uk/readers-panel. 2) Tell us your story. Have you been affected by any of the issues in this guide? Has Age UK’s information and advice helped? If so, we’d love

  2. Know your energy rights (PDF)

    3 How to complain to your energy provider If something does go wrong with an energy supplier, the first thing to do is contact the company as soon as you can. Explain the problem and what you would like ... emotional and keep your anger in check - you can be assertive without being aggressive; • Don’t be embarrassed – it’s your right to complain if you’re not satisfied; • Admit your part in the problem if you

  3. Staying safe online.pdf

    Staying safe online While you’re getting to grips with using the internet you might be particularly worried about using it safely. But the truth is, anyone can fall victim to an online scam or virus. The ... The key to staying safe is thinking about what you’re doing online and knowing the things to look out for. Knowing what to look out for Email scams This sheet will: 1. Highlight what sort of scams are

  4. Toynbee Hall provocation roundtable on later older age: how do you maintain control and stay financially included? - Mar 14 (PDF)

    maintain control and stay financially included? “The past is a foreign country; they do things differently there.” L.P. Hartley, The Go-Between Our research for the Payments Council in 2012 on the payment ... experiences and knowledge which we have gathered along our life journey; and yet, by the time we arrive in later life, the landscape has changed dramatically and we all too often find ourselves feeling unfamiliar

  5. RB_FEB19_PICP_sustainability_impact_on_hospital_activity_and_lessons_lea....pdf

    impact on hospital attendances and admissions, and lessons learned about spreading and scaling the model Final report 14 December 2018 Acknowledgements Many people have been involved in capturing and ... have been possible to produce this short report. In particular, the author would like to thank the local Age UK staff who gave of their time to participate in research interviews and to check the accuracy

  6. RB_June16_Age_UK_Discharge_From_Hospital_Briefing.pdf

    Age UK briefing – discharging older people from hospitals June 2016 How and when someone is discharged from hospital, and the support they receive in the aftermath, are critical determinants of their ... quality of life. We regularly read articles in the media about ‘bed blocking’ and hear talk of older people staying in hospital when they no longer need hospital care. Sometimes there seems to be a tendency

  7. Evidence related to reasons for hospital admissions (slide deck).pdf

    Evidence related to reasons for hospital admissions • Slide 2 –Unable to cope at home: malnutrition • Slide 3 –Unable to cope at home: dehydration • Slide 4 –Unable to cope at home: dementia and cognitive ... isolation • Depression • Lack of access to food • Insufficient protein and fat in diet • Cognitive impairment • Fear of falling Around 1 in 10 older people are malnourished, or at risk of malnutrition.1 Being under

  8. RB_March16_Behind_the_Headlines_Hospital_Discharge.pdf

    1 Behind the Headlines Are older people and their families really to blame when their hospital discharges are delayed? Age UK, March 2016 Contact: Ruthe Isden, Ruthe.Isden@ageuk.org ... their hospital discharges are delayed? We are regularly reading articles in the media about ‘bed blocking’ and hearing talk of older people staying in hospital when they no longer need hospital care.

  9. FS37 Hospital discharge and recovery.pdf

    37 Hospital discharge and recovery November 2025 About this factsheet This factsheet explains what you should expect from staff planning for your discharge from hospital following NHS treatment in England ... England. Your hospital stay should be no longer than medically necessary. You should be able to access ongoing care and support in the most appropriate setting following discharge. You may like to read other

  10. FS37 LP Hospital discharge.pdf

    37 Hospital discharge and recovery November 2025 About this factsheet This factsheet explains what you should expect from staff planning for your discharge from hospital following NHS treatment in England ... England. Your hospital stay should be no longer than medically necessary. You should be able to access ongoing care and support in the most appropriate setting following discharge. You may like to read other

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