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  1. Getting help when feeling unwell

    non-life-threatening situation. The phone line operates 24 hours a day, 365 days a year. Highly trained staff will ask you some questions about your symptoms. Following this, they may tell you how to look after yourself

  2. Password tips for online security

    1Password , or Roboform .  When you log in to a website for the first time, the password manager will ask if you want it to remember the password. You have the choice if you want it to or not. It can save

  3. Fire safety tips at home

    It’s important that we are safe in our homes. Read this guide from Age UK about how to make sure your gas, fire and electric appliances at home are safe.

  4. How to use your heating controls

    Understanding how your heating controls work can help you heat your home comfortably without wasting energy. Find out more with Age UK.

  5. TV licence concessions

    If you enjoy watching the television, then you need to make sure you have a valid TV licence. Read now for more information from Age UK.

  6. PPI complaints

    ‘hire purchase’) The FCA has a comprehensive list of PPI providers who might have sold PPI. Visit www.fca.org.uk/ppi or call 0800 101 88 00 . 4. How do I know if I am eligible to complain about PPI? The ... can find a comprehensive list of PPI providers and their contact details on the FCA website. Visit www.fca.org.uk/ppi or call 0800 101 8800 . 6. How do I complain about PPI? (deadline 29 August 2019) If

  7. Tolu and Yemi run for Age UK

    minutes of your time to check up on someone. If I haven’t seen Grandma Blanca that day, I’ll ask other people in the street if they’ve seen her. A lot of older people live alone, so you might ... think offering someone support and directly asking ‘do you need help?’ can go a long way, because sometimes people feel too shy or embarrassed to ask,” Yemi adds. “Exactly, and helping

  8. Shopping safely online

    actively using a transaction or log-in process that requires it. It’s probably a scam if anyone asks you for one via phone, email or text. Most major supermarkets offer online shopping, and you might ... access to certain delivery slots. You'll never be asked for your card PIN (Person Identification Number) when you pay for something online, but you will be asked for the following details from your debit or

  9. Help and support for people with dementia

    some extra support helpful. Contact the adult social services department of your local council and ask for a care needs assessment. They'll provide you with information and advice, look at what

  10. LGBT+ rights

    Civil partners or married same-sex couples have the same rights in almost every area as heterosexual married couples. Find out more about your rights at Age UK.

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