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  1. Factsheet - Paying for permanent residential care

    information and advice duty 24 20 People who can act on your behalf 24 21 Complaints and safeguarding from abuse and neglect 25 Useful organisations 27 Age UK 29 Support our work 29 Age UK factsheet 10 April 2026 ... powers only extend to the management of social security benefits. 21 Complaints and safeguarding from abuse and neglect If you are not satisfied with any aspect of the service you receive from the local authority

  2. FS10 LP Paying for permanent residential care.pdf

    information and a dvice duty 31 20 People who can act on your behalf 32 21 Complaints and safeguarding from abuse and neglect 33 Useful organisations 35 Age UK 37 Support our work 37 Age UK factsheet 10 Paying ... powers only extend to the management of social security benefits. 21 Complaints and safeguarding from abuse and neglect If you are not satisfied with any aspect of the service you receive from the local authority

  3. Factsheet - Personal budgets and direct payments in social care

    payments 18 8.13 Harmonising NHS and social care direct payments 19 9 Complaints and safeguarding from abuse and neglect 19 Useful organisations 20 Age UK 21 Support our work 21 Age UK factsheet 24 November ... there can be a condition not to employ a particular individual (to try and avoid financial or other abuse). It does not apply the other way round - the local authority cannot tell you that you must employ

  4. Getting help at home information guide (PDF)

    Neglect and abuse. Different things count as neglect – it could be a carer not turning up when they should, or someone ignoring your personal hygiene needs or not giving medication on time. Abuse can take ... too, including (but not limited to) physical, psychological, sexual and financial abuse. If you experience neglect or abuse, or you feel you’re at risk, contact the local council’s safeguarding team immediately

  5. FS39 LP Paying for care in a care home if you have a partner.pdf

    13 8 If your partner wants to move later on 13 9 The information and advice duty 15 10 Complaints, abuse and neglect and rights 15 10.1 Human rights – Home and family life 16 10.2 Mental capacity 17 Useful ... must be considered in line with legal requirements set out in the Equality Act 2010. 10 Complaints, abuse and neglect and rights If you are not satisfied with any aspect of the service you receive from the

  6. FS39 Paying for care in a care home if you have a partner.pdf

    10 8 If your partner wants to move later on 11 9 The information and advice duty 12 10 Complaints, abuse and neglect and rights 12 10.1 Human rights – Home and family life 13 10.2 Mental capacity 13 Useful ... must be considered in line with legal requirements set out in the Equality Act 2010. 10 Complaints, abuse and neglect and rights If you are not satisfied with any aspect of the service you receive from the

  7. FS24 LP Personal budgets and direct payments in social care.pdf

    payments 23 8.13 Harmonising NHS and social care direct payments 24 9 Complaints and safeguarding from abuse and neglect 25 Age UK factsheet 24 November 2025 Personal budgets and direct payments in social care ... there can be a condition not to employ a particular individual (to try and avoid financial or other abuse). It does not apply the other way round - the local authority cannot tell you that you must employ

  8. Advice for carers information guide

    Improvement Authority (page 47). Practical tips and advice 29 Abuse and neglect. If you are concerned that someone is experiencing, or is at risk of, abuse or neglect, you should raise this with the council. The ... The council has a safeguarding duty to investigate concerns about abuse and neglect. The council’s safeguarding duty applies regardless of how a person’s care is arranged and funded. If you think a crime

  9. The-Silver-Line-Annual-Report-2014.pdf

    different kind of prison, the wall of silence surrounding abused children. Because these children were too frightened to ask for help, and because abuse also carries a stigma, their suffering often lasted years ... years, even decades. When we launched ChildLine in 1986, we found that abused and neglected children were liberated by the safety and anonymity of a helpline. Inspired by that experience, when in 2011

  10. The-Silver-Line-Annual-Report-2013.pdf

    anyone.” Having created ChildLine, and seen how it transformed lives and broke through the stigma of abuse, it seemed possible that a special helpline for older people might break through the barriers around ... 24/7, for many of our most distressed calls come at night. We have uncovered instances of serious abuse. We have discovered that we have, against expectations, been rung by isolated older men, although

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