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Responsible Gambling Guide

Our commitment towards responsible gambling

Age UK is committed to ensuring that information about how to gamble responsibly and how to access information and help in relation to problem gambling is available to all. The funds raised from the Age UK Weekly Lottery are used to help Age UK’s work in three specific areas of its work, Information and Advice, Research and Education and its Local Programmes.

Keeping your gambling under control

The majority of people do gamble responsibly and gambling in moderation is okay, but it may help you to keep your gambling under control by:

  • Remembering that you are taking part for fun and not as a means of investing your money
  • Setting strict limits on how much time and money you're going to spend, before playing
  • Quitting while you're ahead
  • Only gambling with money that you can afford to lose
  • Not spending more money on gambling in the hope that you will win back any money that you've already lost
  • Keeping up other interests and hobbies and not letting gambling take over your life
  • Not gambling in order to escape from stress or boredom.

To identify that gambling is becoming a problem

For some people however, gambling can become a problem. If you are concerned about the amount you are gambling and feel it is taking over your life, then asking yourself the following questions may help you assess whether or not gambling is becoming a problem:

  • Have others ever criticised your gambling?
  • Have you lied to cover up the amount you have gambled or the time you have spent doing it?
  • Do arguments, frustrations or disappointments make you want to gamble?
  • Do you gamble alone for long periods?
  • Do you stay away from work or college to gamble?
  • Do you gamble to escape from a boring or unhappy life?
  • Are you reluctant to spend 'gambling money' on anything else?
  • Have you lost interest in your family, friends or pastimes due to gambling?
  • After losing, do you feel you must try to win back your losses as soon as possible?
  • When gambling and you run out of money, do you feel lost, in despair and need to gamble again as soon as possible?
  • Do you gamble until your last penny is gone?
  • Have you lied, stolen or borrowed just to get money to gamble or to pay gambling debts?
  • Do you feel depressed or even suicidal because of your gambling?
  • If 'yes' is the answer to some of these questions, then it is likely that a gambling problem exists. You may also wish to consider whether a friend or relative might have a gambling problem?

How to get more information and help with problem gambling

begambleaware_black.pngAre you gambling more than you really want to? If you feel you have a problem with gambling please visit BeGambleAware’s website for help and advice at www.begambleaware.org, or call 24-7 the National Gambling Helpline on 0808 8020 133.

If you would like to be excluded from the Age UK Weekly Lottery and any other society lotteries promoted by Age UK or its subsidiary companies and charities, together with the Age UK Group, you can Self Exclude using our online form or download and complete our Self Exclusion Form (PDF 127KB) and return it as soon as possible to: Lottery Department, 5th Floor, Tavis House, 1-6 Tavistock Square, London WC1H 9NA

Age UK self-exclusion policy

Age UK operates a self-exclusion policy, which means that you can exclude yourself from using this website to purchase entries for future Age UK Weekly Lottery Draws.

You can make this change by filling out our self exclusion request form (above), e-mailing lottery@ageuk.co.uk, or by calling the Weekly Lottery Helpline on 0800 849 6070.

If you opt for self-exclusion, we will refund all the unused funds in your Age UK Weekly Lottery account. Your account will be closed. We won't contact you to ask if you'd like to be reinstated. It will be up to you to inform us.

If you decide to sign up again, there will be a day’s cooling-off period before you can play, giving you time to consider if you have made the right decision. You can choose to suspend your account at any time.

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Last updated: Oct 13 2021

Age UK, Tavis House, 1-6 Tavistock Square, London, WC1H 9NA, registered charity in England and Wales (1128267), wholly owns three subsidiary companies, each of which promotes a society lottery to raise funds to support different areas of Age UK’s work for older people.

The three subsidiary companies, all registered at 1-6 Tavistock Square, London, WC1H 9NA and also known as ‘Promoters’, are each licensed and regulated in Great Britain by the Gambling Commission (www.gamblingcommission.gov.uk):

  • Age UK Information and Advice Lottery CIC Registered Company No.11335248, is licensed and regulated in Great Britain by the Gambling Commission under account number 52373; provides funding for information, advice and related services provided by Age UK and local Age UKs for older people in the UK.
  • Age UK Local Programmes Lottery CIC Registered Company No.11335613, is licensed and regulated in Great Britain by the Gambling Commission under account number 52413; provides funding for local programmes to assist older people – i.e. the work of local Age UKs.
  • Age UK Education and Research Lottery CIC Registered Company No.11372685, is licensed and regulated in Great Britain by the Gambling Commission under account number 52417; provides funding for research activities that advance education in relation to issues affecting older people in the UK.

The responsible person for all Promoters is: Laurie Boult, who can be contacted at the above address.

£1 per entry. You must be 18 or over to enter. Entries not to be sold to or by anyone under 18 years of age. All proceeds from the Age UK Weekly Lottery go to the relevant Promoter and all profits are donated to Age UK.

All the money from each Lottery ticket goes to that months designated area of support (Information and Advice, Local Programmes and Education and Research) the Age UK Charity then allocates the profits from these lotteries against that months area of support.

The % of proceeds raised and declared as profit from each of the society lotteries promoted in 2020 by each of the three subsidiaries and the likelihood of winning a prize, can be found on the Society Lotteries web page.

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