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Provide information and advice

What do information and advice volunteers do?

Information and advice is a confidential service which plays a crucial role in improving the quality of life for older people.

As a volunteer adviser, you will give older people the information and advice they need to enable them to:

  • secure rights and entitlements
  • make informed choices about housing, care and money, and avoid future problems
  • play a full role in communities and society.

What you will get out of it

  • Pride in providing such detailed guidance to help others in this specialist role
  • A sense of achievement from being able to make an immediate difference to someone's quality of life
  • It's a great opportunity to meet new people and be part of a lovely team of volunteers
  • Agreed expenses

What is expected of me?

Information and advice typically involves letting people know about services, how they can access support, and referring them to other agencies and sources of help.

In preparation for becoming an advisor, volunteers are required to complete a recruitment process and take part in 4 to 5 days of training over 8 to 10 weeks. Once trained you will usually be asked to support us for at least 4 hours per week.

For more information call the Age UK Advice Line on 0800 678 1602.
We’re open 8am to 7pm, every day of the year.

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Last updated: Mar 05 2019

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