The Care Act 2014
The Care Act 2014 came into effect from 1 April 2015 and is all about adults with care and support needs and those who care for them.
Helping you get the care you need
If you need to arrange some extra care, we can help you through the process.
What is the Care Act?
The Care Act aims to ensure the wellbeing of people in need of care and support services. It also aims to bring about the personalisation of care services, putting the person at the centre of the process.
How does it work?
Under the Act, anyone who a local council thinks might need care and support is entitled to a needs assessment, which must be provided free of charge. The assessment is usually carried out by a social worker, or sometimes an occupational therapist, and results in a care and support plan being drafted. The plan should, where possible, be produced with the input and agreement of the person needing care.
Does the Care Act cover how care is paid for?
When the local council carries out a needs assessment, they'll also do a financial assessment to see whether they will contribute to the cost of providing necessary care and support. If so, a personal budget is calculated. The personal budget is the amount that the local council will pay towards the care services assessed as being necessary to meet the person's needs, whether in their own home or in a care home.
What if the local council won’t pay for care?
If the local council does not contribute towards the costs of care services, they still have duties to provide information and advice to help people in this situation (known as being a 'self-funder').
Sometimes a self-funder can request the local council to arrange their care for them, but they might need to pay a fee for this.
We're here to help
We offer support through our free advice line on 0800 678 1602. Lines are open 8am-7pm, 365 days a year. We also have specialist advisers at over 140 local Age UKs.