Advice on caring for someone you don't live with
Advice on caring for someone who is self isolating in another household.
If you provide care and support to an older person who you live with, you may be wondering how to continue caring for them safely during the coronavirus outbreak. Here are some of the things you may want to consider to help keep both of you safe and well.
There's specific information for how to provide care and support to someone who lives in a different household.
There are some simple steps you can follow to help keep yourself and the person you care for safe. If you or the person you care for have been told to shield it’s particularly important to follow these.
The Government advises that if you develop symptoms of coronavirus, you should stop providing care. If you haven’t already you should think about making a contingency plan in the event that you can’t provide care.
Any emergency plan should include:
Perhaps there's a family member, friend, trusted neighbour or a local community support group that could step in and help if necessary?
It might also be reassuring to involve your local council, health care provider or formal care provider in case informal arrangements fall through. Local carers organisations can help with contingency planning and we would suggest look at Carers UK website for more information.
If the person you care for is classed as clinically vulnerable or clinically extremely vulnerable you should see if they’re able to temporarily move in with friends or family while you are self-isolating.
If this isn’t possible you should try to distance yourself from the person you care for, as well as other members of your household, by staying in separate rooms and cleaning shared spaces after use. You may also want to consider wearing a face covering inside the house especially when using shared spaces.
If you’re unable to provide care during this time, either because you or the person you care for has developed symptoms of coronavirus, you’re likely to feel stressed and anxious.
If this does happen, you should look at your emergency contingency plan if you have one and notify another family member, friend, trusted neighbour or local community support group who would be able to step in and help.
Many carer support groups are still running. Look at Carers UK website to find which organisations operate in your area. Get in contact now to see what services they could offer if you fall unwell.
Think about any friends or family who could step in. Find out in advance if they would be able to help and if the person you care for would be.
If the person you care for develops symptoms of coronavirus you should arrange a coronavirus test for them straight away and follow government guidelines on self-isolation.
Most people who get coronavirus should be able to recover at home and many people will only have mild symptoms. You can carry on caring for the person unless you are considered ‘clinically vulnerable’ or ‘clinically extremely vulnerable’ and originally told you should ‘shield’.
You should contact the NHS if the person you care for:
If you care for someone who has been classed as clinically extremely vulnerable and advised to shield you should contact 111 straight away if they develop symptoms of coronavirus. If they are seriously ill, you should contact 999 immediately.
If you need urgent medical help, whether or not you have coronavirus symptoms, you should contact 111 or call 999 in an emergency.
If you’ve been identified as extremely clinically vulnerable or clinically vulnerable, you should find alternative care arrangements for the person you care for if they develop symptoms of coronavirus.
You should also take precautions to prevent the infection being passed on.
If you're staying in the same household there are still things you can do to help reduce the risks. You should avoid being in the same room as the person you care for and make sure you stay 2 metres away from each other at all times. We know this will be difficult and upsetting, but it's important to protect your health.
If you're not classed as extremely clinically vulnerable or clinically vulnerable you can continue to provide care, but it's a good idea to put extra precautions in place where possible. The extent to which you can follow these will depend on the level of care you provide. Do as much as you can:
If anyone in your household develops symptoms of coronavirus you will also all need to self-isolate, and they should book a test. Guidance on what to do varies depending on the results of the test.
If you need help getting food and other essentials, speak to friends, family members or voluntary organisations about how they can help you and the person you care for.
You can self-refer for help from NHS volunteers by calling 0808 196 3646 or by visiting the Royal Voluntary Service website.
Your local council or health care provider should also be able to support you. If you don’t know how to get in touch with them, contact NHS 111.
Remember to register for NHS support if you or someone you care for has been identified as extremely vulnerable.
We know some people are worried about allowing carers into their home but it’s important that you continue to receive support. If someone, perhaps a friend, neighbour or paid carer, usually comes to your house to help with essential care for you or the person you care for, then they can carry on doing so. By following hygiene advice, you can reduce the risks.
Anyone coming into your home should wash their hands when they arrive and frequently during their visit, using soap and water for at least 20 seconds. Don’t feel awkward asking someone to do this, even if they have been helping you for many years – it is to protect them, as well as people in your household.
They should not come to your house if they have:
Live in a household with someone who has a suspected or confirmed case of coronavirus.
During the period of national lockdown friends and relatives are not allowed to come to your house, unless you have formed a support bubble with another household. There is an exception to this rule which related to providing care. If you have a friend or relative who usually helps with your caring responsibilities, then they’re still allowed to come to your house and help you.
If family and friend do come over to help provide care, here are some things to think about:
Many of us are leaving the house less that we’re used to and this may mean you are spending more time than usual with the person you care for. Respite services which you previously attended may also have been postponed, meaning you aren’t having breaks.
This can be tough and place a strain on your relationship with the person you care for. It can help to talk about how you’re feeling with a trusted friend or relative.
If possible, you should also try to have an honest conversation with the person you care for about how you are feeling. Think about things you can both do to make this time easier for each other and how you can communicate your feelings going forward. Plan fun activities that you both enjoy, like watching a film or spending some time in the garden together.
It’s also important that you allocate some time each day to focus on yourself, away from others. It can help if you build a certain time into your routine each day, so you have something to look forward to. This can be difficult for someone with full-time caring responsibilities, but even 10 minutes a day can make a difference.
Caring for someone can be difficult at the best of times, but the current situation can cause additional anxiety and pressure.
You might be worried about the health of the person that you care for or concerned that they may not get the support they usually receive. Services you previously relied on, such as paid-for-carers or respite services, may have been paused, which can leave you feeling alone and impact on your mental health.
You may feel angry, frustrated, upset or worried about what is happening. You’re doing your best in a very difficult and unexpected situation.
It’s more important than ever that you look after your own well-being. Make sure you carve out some time in the day to have space for yourself and do the things you enjoy.
You might find it helpful to speak with other carers who are going through the same experiences as you. There are many ways to do this:
It's perfectly natural to feel like that in the face of all the news headlines. Here are some things you can doing to feel less worried during this confusing time.
Caring for someone living with dementia is likely to be more challenging at this time. The person you care for may find it difficult to understand why they are being asked to stay inside or forget to follow guidelines. They may feel anxious about the changes and become distressed.
As a carer for someone with dementia, this can be difficult and upsetting, but there is support to help.
Dementia Carer’s Count also have information to support you.
Looking after someone at the end of their life can be distressing and difficult at the best of times but the coronavirus pandemic may make things even harder.
Without visits from friends and family, you may feel like you have to cope alone. You may also be worried that your loved ones won’t be able to say goodbye to the person you care for.
You’re likely to go through a range of emotions: anger, sadness, frustration, and resentment are all common.
Advice on caring for someone who is self isolating in another household.
Answers to some of the most frequently asked questions we're asked about coronavirus.
Explanations of what social distancing, self-isolation and shielding mean, and why they're vitally important.
Information for those with existing health conditions during the coronavirus outbreak.
Age UK's information about when and where you can do your shopping during the coronavirus outbreak.
The Government is advising that people should try to wear a face covering more often.