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Together, we can be there for older people

Millions of older people are living in poverty, struggling to pay their bills, or are feeling lonely and forgotten. But Age UK know what to do. With your support, we can help.

The Age UK Advice Line

Our free, confidential, national phone service is open 8am-7pm, 365 days a year for older people, their families, friends, carers and professionals. Whatever the worry, we’re here to offer support.

Age UK is there for every older person who needs us, whatever their situation. But we've never been needed more, and we can't do it alone. Your vital support makes what we do possible. Your support helps change lives. Find out how you could make a difference.

Your vital donations help us support older people when they need us most.

Help us provide vital support through our advice line

The Age UK Advice Line offers crucial information when it's needed most. Behind each call is a person with a worry that's keeping them up at night, a question they they need the answer to or someone that doesn't have anywhere else to turn.

With your help, we can continue picking up the phone every single day of the year. 


Over 200,000 calls

were answered by the Age UK Advice Line last year on everything from money and legal issues to health, housing and care.

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Help us provide essential financial information

Too many older people are living below the poverty line, unable to afford to power their homes or buy essentials. We provide vital information and life-changing benefit checks to older people who are facing impossibly difficult decisions about their finances.
With your help, we can continue to provide this urgent support.

Up to 2.1 million people

were already living below the poverty line before the current cost of living crisis

Help someone know they're not alone

Too many older people don't know when their next conversation will be. But the Silver Line helpline is open every hour of the day, every day of the year. And our Telephone Friendship Service gives people who have been missing out on regular conversation the chance to enjoy weekly chats with a new friend.

With your help, we can ensure every older person has someone to talk to.


Almost a million older people

across the UK often feel lonely

93% of older people

said their wellbeing had improved since receiving telephone friendship calls

Loneliness is devastating. I don't know what I would have done if it wasn't for Age UK's Telephone Friendship Service. I always look forward to Gemma's call. 


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Help support our fight to fix the care system

Too many older people face each day without the care and support they need. We're here for those who need care that's right for them and carers who need to know they're not alone. 

With your help, we can continue to campaign to make sure older people and carers get the support they deserve. 

1.6 million older people

didn't receive the care and support they need with essential living activities before the pandemic

Your vital donations help us support older people when they need us most.

Age UK provides a range of services and your gift will go wherever the need is greatest.

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