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Personal Alarms

Help on hand 24 hours a day. Order online - Save £99*

Order online

Order online now to get 6 weeks free, or call us on
0800 023 4327^

Lines are open Monday - Saturday 10.00 am to 4.00 pm.
The Age UK Personal Alarm Service is provided by PPP Taking Care Limited.

An average alarm call response time of just 5 secs.png

Taking Care (PPP Taking Care Ltd) provide alarm services to over 50,000 customers and will pay Age UK Enterprises Limited at least £150,000 this year.

A personal alarm gives you the freedom to live independently in your own home. With the touch of a button worn around the wrist or neck, you can call the 24-hour Emergency Resolution Centre for help should you have an accident when alone.

Independence when you want it, help when you need it

At the touch of a button loved ones can be alerted 24 hours a day, 7 days a week, offering peace of mind and reassurance.

  • The only Which? Trusted Trader Approved personal alarm in the UK.
  • Simply press the button on your lightweight pendant or wristband to connect to the UK-based Emergency Resolution Centre – no phone numbers to remember.
  • Your call will be answered in seconds‡ – 24 hours a day, 7 days a week. The Emergency Resolution Centre will automatically know who and where you are, and whether to call your chosen contacts or the emergency services.
  • The personal alarm pendant works in the home and garden, up to 75 metres (246 ft) from the alarm base unit.
  • Order the standard personal alarm or the landline-free digital personal alarm model for customers without a home telephone landline.
  • Choose the We-Connect installation service to have the personal alarm set up for you.

"This was the best thing we ever did. Fantastic response and service. We highly recommend having one of these personal alarms."

Mrs Letitia Kenny | 2020 |

Your options and price

  1. Self-Connect - Set up your personal alarm yourself following the easy to use guide. Save £99 on installation fees if you choose this option
  2. We-Connect - PPP Taking Care send one of their sales advisors to set up your personal alarm in your own home

All prices include 24-hour monitoring, plus on-site maintenance service.

OptionsCost breakdownWhat you pay todayOngoing monthly charge
  • £16.48^^ - Initial monthly charge
  • £69.00^^ - Delivery and account set up (one-off fee)


(+£17.10 VAT)††


(+£3.30 VAT)

  • £16.48^^ - Initial monthly charge  
  • £168.00^^ - Delivery, installation and account set up (one-off fee)


(+£36.90 VAT)††


(+£3.30 VAT)


  • Key safe - add a key safe to your product selection for a one-off cost of £65.99^^^
  • Second user - you can add a second personal alarm user for a one-off cost of £35.00
  • VAT eligibilty - Many customers do not have to pay VAT for health reasons. Find out if you are VAT exempt - learn more here

See what customers are saying

These reviews are provided by customers of the Personal Alarms Service Provided by PPP Taking Care, some of whom are Age UK customers.

“Having this as my security has made me feel so safe and relaxed and I am more comfortable in my own home.”

Mrs Ingles | 2020


Below are answers to some typical questions about Age Co Personal Alarms.

If there is a problem with your personal alarm system, for whatever reason, PPP Taking Care will work to sort it out within 48 hours.

Your safety, peace of mind and independence are paramount. Please call PPP Taking Care customer services if you have any queries on 01364 651 555.

Further information

Save £99 when you order Self-Connect option*

Order online

Or call
0800 023 4327^ 0800 023 4327^
Lines are open 10am-4pm; Monday to Saturday

Call us to book a no obligation demonstration** or

Request a brochure

Lines are open 10am-4pm; Monday to Saturday
0800 023 4327^ 0800 023 4327^

* *£99 saving when you choose the Self-Connect option.
** Demonstration is not available if you order Self-Connect option.
^ If you call the 0800 number you will be dealing with PPP Taking Care Limited.
† Ongoing payment will be deducted on a monthlybasis by PPP Taking Care Limited.
^^ Cost excludes VAT which may be applicable.
†† Many of our customers do not have to pay VAT for health reasons. If you need to pay VAT simply add the figures shown. You will be exempt from VAT if you declare that you are chronically sick or disabled.
^^^Price excludes installation and includes VAT as key safes are not eligible for zero rating.

Age UK Personal Alarms are provided by PPP Taking Care Limited and brought to you by Age UK Trading CIC.

PPP Taking Care Limited is a company registered in England and Wales (Number 01488490), it is a subsidiary of AXA PPP healthcare Group Limited. Registered address: 5 Old Broad Street, London EC2N 1AD. VAT number 243674160. PPP Taking Care is the trading name and brand of PPP Taking Care Limited.

PPP Taking Care Limited works in association with Age UK Trading CIC, a commercial arm of Age UK (a charity registered in England and Wales number 1128267). Age UK Trading CIC is a community interest company registered in England and Wales number 01102972. Registered office address:Tavis House, 1-6 Tavistock Square, London WC1H 9NA. Age UK Trading CIC donates its net profits to Age UK.


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