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Roy age uk befriending story

When Roy lost his wife Phyllis in January 2015, he had no family living close by and often felt very lonely. His local Age UK, Age UK Wiltshire, suggested that the Age UK Call in Time telephone befriending service might be able to help him.

Roy was matched with Ruth, who calls Roy every week. They’re now firm friends.

Roy says, ‘It’s given me a new meaning. Talking to Ruth has made me realise that there are kind people out there who are so nice. Our friendship was instant. We got on right from the start. She means the world to me. I worry about her like a father, as she feels like the daughter I never had.’

Ruth always makes time for Roy, even calling him from her honeymoon. Ruth says, ‘talking to Roy always brightens my day, we have such great chats. He tells me stories I wouldn’t hear from anyone else and I always enjoy it when he practises his singing on me! Roy feels like family to me too.’

I'm #ProudtobeAgeUK because they've given me more help than I could have imagined.
Roy | Call in Time participant

As part of their friendship, Ruth has encouraged Roy to try new things. Roy received help and advice from Age UK Wiltshire with developing his IT skills and buying a new tablet computer. ‘A whole new world has opened up to me’ says Roy, ‘I watch lots of old films and have found out about the moon landings and UFOs!

'It’s really made me feel more fulfilled and interested in new things again.’ Because of his friendship with Ruth, Roy is much more self-confident. He says, ‘I feel good about myself and feel able to cope now’. Ruth can see this change in Roy too, ‘When we first started to speak, Roy would have days when he felt a bit low, but those days come less and less now.

Inspired by Roy?

Call in Time is our free telephone befriending service, matching volunteers with older members of the public for a weekly chat.

Go back to Annual Review 2015: #ProudtobeAgeUK

Further information

For more information: Call Age UK Advice: 0800 169 2081

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