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Our three main priorities for 2016-2021 are focused on making the UK a great place to grow older.

Person-centred care | Loneliness | First port of call

Person-centred care

We will put older people at the centre of a joined up health and care system. We will change how health and care is provided so that every older person in the UK is able to access high quality person-centred care that helps them to get the best from life.

Older people tell us that they want services and support to be more joined up and focused on them as individuals and that’s what we’ll deliver within our programme, together with local Age UKs, and with the support of other organisations.

Maurice was referred to Age UK Redbridge, Barking and Havering's Personalised Integrated Care Programme by his GP.

When he rediscovered his passion


We will prevent and tackle loneliness among older people and deliver a choice of services to anyone who asks us for help. Loneliness blights lives and undermines health and resilience, and an ageing population means many more will be affected unless we act now.

I'm grateful to friends who refused to give up on me.

We will continue to press the Government for change, encourage the public to play their part, and ask local health and care commissioners to take loneliness seriously as a public health priority.

How we're combatting loneliness

First port of call

We will be the first place that older people, their families or friends turn to whenever they have an age-related need. No matter how they reach us – whether it’s by visiting a local Age UK, giving us a call, or visiting us online – we will provide free expert information and advice direct or help them to find someone who can. They will have a high quality experience that has them and their individual needs at its heart.

Find your local Age UK

To find out more about how we're working towards our priorities and plans for the year, download our most recent Annual Review. Alternatively, you can download and read Age UK's full Report of Trustees and Annual Accounts.

Annual Review: #ProudtoBeAgeUK 2015/16 (PDF 1 MB)

Report of Trustees and Annual Accounts 2015/16 (PDF 1 MB)

Further information

For more information: Call Age UK Advice: 0800 169 2081

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