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Age UK comment on upcoming advice for older people to stay at home

Published on 15 March 2020 12:00 AM

Caroline Abrahams, Charity Director at Age UK said: “Many people will be deeply shocked at the news which has broken today about the four months quarantine.  But if the science is clear that it’s what is necessary to save many older people’s lives then it must be the right thing to do for those aged over 70.


“We will all need to step up and help older people get through it in what is going to be several months of real national emergency.  Some older people can rely on great support from their families but not everyone is so lucky so we’re going to need to put some infrastructure in place and fast to help them get through.


“Age UK is working on that now as are other charities - and we are already supporting many older people and that needs to continue as well.  Age UK and The Silver Line are determined to continue to be there for older people throughout the period to come.


“For now if you were planning to have lunch with the grandparents there’s no reason not to.  But keep a bit more distance, preferably at least a metre apart, no kissing and hugging sadly and those hand hygiene practices are incredibly important.


“Now is not the time to back off our older population, who need our love and support more than ever.  Do provide reassurance and now’s a good time to make a plan together as a family.  And for everyone else now is also a great time to look out for older neighbours, especially if they seem to be on their own and help to provide support in the weeks and months to come.”

-- Ends --

Notes to editors:

A copy of Age UK's 'It Doesn't Add Up' campaign report can be found here

[i] Age UK. February 2022. Research briefing: Estimating the impact of the April 2022 energy price cap rise on older households in England. Age UK [Online]. Available at:

[ii] Age UK. May 2022. Research Briefing: Estimating the impact of rising prices on older households in the UK in 2022-23. Age UK [Online]. Available at

[iii] Older households are defined as households with at least one person aged 60 or over.

[iv] ‘Over the next year’ refers to 2022/23.

[v] The snapshot survey was carried out online.

[vi] Those in receipt of Pension Credit, which can be backdated for three months and tops up the weekly income of a single pensioner to £182.60 or a pensioner couple to £278.70, (or higher in some circumstances) could also be entitled to the following:

  • A Cold Weather Payment of £25, paid automatically when the average temperature is 0°C or below over seven consecutive days
  • £140 off electricity bill thorough the Warm Home Discount Scheme, if eligible
  • A free TV licence (if also over-75)
  • Free NHS dental treatment and help towards the cost of glasses and travel to hospital
  • Help with Council Tax
  • Help with rent
  • Cheaper phone and home broadband deals
  • Reduced water bills
  • An extra amount of Pension Credit for some carers worth up to £38.85 a week.

Age UK

We work with our national partners, Age Scotland, Age Cymru and Age NI and our local Age UK partners in England (together the Age UK Family). We also work internationally for people in later life as a member of the DEC and with our sister charity Help Age International.

Age UK believes that everyone should have the opportunity to make the most of later life, whatever their circumstances. We provide free information, advice and support to over six million people; commercial products and services to over one million customers; and research and campaign on the issues that matter to people in later life. Our work focuses on five key areas: money matters, health and well-being, home and care, work and training and leisure and lifestyle.

Age UK is a charitable company limited by guarantee and registered in England (registered charity number 1128267 and company number 6825798). Age Concern England and Help the Aged (both registered charities), and their trading and other associated companies merged on the 1st April 2009. Together they have formed the Age UK Group ("we"). Charitable services are offered through Age UK and commercial products are offered by the Charity's trading companies, which donate their net profits to Age UK (the Charity).

For more information

Contact the Age UK Media team on 020 3033 1430 during office hours (Mon-Fri 08:30-17:30) or for out-of-hours media support please email 

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Last updated: May 26 2022

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