Top tips for a more comfortable home
Whether you need to adapt your home now or are just thinking about the future, it’s good to know about the kinds of...
When you need a job doing around the house, it's important to find a tradesperson that you can trust. This will save you time, money and frustration.
Be wary of traders who knock on your front door unexpectedly looking to get work – don’t feel pressured to hire them. If in doubt, always say no and close the door, and if necessary, contact the police.
We talk to handyperson Dave Laurence to understand just what his job entails.
Be specific and set out a clear, detailed brief, except for very small jobs. The brief should describe what work needs to be done in the greatest detail possible. Things to consider include:
For any medium or large jobs, you should insist on a full legal written contract as it offers you protection if anything does go wrong. Agree on any stage payments (payments made throughout a project) and final payments before work starts.
Only pay for work that's been done. Where materials need to be bought in advance, it's reasonable for the trader to ask you to pay a fair percentage of these costs as the job progresses.
For certain types of work, you may need to get a building regulations compliance certificate from your local council. This certificate proves that the work is safe and has been done to the right standard. If your tradesperson is a member of a competent person scheme, a Government accreditation programme, they can provide your certificate for you.
If the tradesperson is part of a Government-approved registration scheme or trade association, you can register a complaint about poor quality work or service so they can be investigated by Trading Standards.
Discuss your problem with Citizens Advice who will pass your information on to Trading Standards. Trading Standards may then contact you for further information.
We offer support through our free advice line on 0800 678 1602. Lines are open 8am-7pm, 365 days a year. We also have specialist advisers at over 140 local Age UKs.