Dealing with disputes at work
If you’re experiencing difficulties at work with your colleagues or manager, or you have lost your job and feel that...
Understanding your rights and what to expect during a disciplinary process or dismissal can help you respond confidently and fairly. It's important to know how the process should work and what your options are if you believe your employer hasn’t treated you properly.
If an employer decides to take formal disciplinary action against you for misconduct or poor performance, you should be notified about this in writing.
This notification should clearly tell you what the problem is and what the possible consequences are. It should also give you details of the time and venue of the disciplinary meeting.
You have a right to be accompanied by a colleague or a trade union representative to a disciplinary meeting. You need to let your employer know in advance who you would like to bring with you to the meeting.
During the meeting you should find out about the complaint against you, look at any evidence, and be able to give your side of the story. If you have brought someone to accompany you, they can say things to support your case, including summing up, but they can’t answer questions on your behalf. You or they may also want to take notes at the meeting.
After the meeting your employer should write to you with the outcome. If misconduct or poor performance is found, they will give you a written warning. If there is further misconduct or your performance doesn’t improve within a set period you will get a final written warning.
The written warning should specify the nature of the misconduct or poor performance, the change required, and the timescale. You should also be told how long the warning is in place for.
If you need further help or advice about a problem at work, contact Acas for their free and expert advice.
If your behaviour amounts to gross misconduct (this would have to be a serious case such as fighting, physical abuse or being drunk at work), your employer can dismiss or suspend you without notice and without any warnings. They should still investigate the matter thoroughly, and you should have a right of appeal.
Unless you have been dismissed for gross misconduct, your employer needs to give you notice. Your notice period will usually be in your contract of employment. The legal minimum (statutory) notice period is:
If you decide to appeal, you need to do so in writing to your employer, who should arrange an appeal hearing. This will be similar to the original disciplinary meeting outlined above. After this the employer will make a final decision.
If you think you have been unfairly dismissed, you need to a lodge a complaint with Employment Tribunal within three months of your dismissal. Compulsory retirement constitutes unfair dismissal, unless your employer can objectively justify it, and their decision can still be challenged at a tribunal.
If you feel you have been dismissed unfairly, or if your employer has not followed the proper procedures for disciplinary or dismissal, you should seek advice as soon as possible from your trade union, Citizens Advice or Acas (the Advisory, Conciliation and Arbitration Service), a government-funded service that helps to resolve workplace disputes. You can also consult a solicitor, although you will usually have to pay for this.
If you started working for your employer since 6 April 2012, then you will need to have worked there for at least two years to be able to take a case for unfair dismissal to the employment tribunal.
Since July 2017, you no longer have to pay to take a case to the employment tribunal. Anyone who has paid fees since July 2013 can apply for a refund.
There are a number of places you can get advice if you feel unfairly treated.
Constructive dismissal is where you are forced to leave a job because of your employer’s behaviour. For example, if they don’t pay you, force you to accept unreasonable changes to your job conditions, or let others harass you.
You should always try to resolve problems with your employer first, but if you can’t and you feel you have a case for constructive dismissal, you should seek advice immediately from your union, Acas or Citizens Advice.
We offer support through our free Advice Line. Lines are open 8am-7pm, 365 days a year. We also have specialist advisers at over 120 local Age UKs. You can contact us on 0800 678 1602.
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