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Keeping warm in winter

Lady knittingBeing a good neighbour is important at any time, but particularly in winter when distress or illness can be caused by the cold.


Neighbours may be in need of help, especially if they are older people, disabled, or have a chronic illness, and signs to look out for are milk bottles or newspapers not taken in, lights not be turned on or off and curtains remaining drawn throughout the day.


Keeping warm can be a problem for everyone particularly older people. Being a good neighbour is important at any time but particularly in winter when distress or illness can be caused by the cold.


Tips for keeping warm:

  • Try to keep a constant temperature of 21°C (70°F) throughout the house.
  • Make sure your home is well insulated, use draught excluders and keep curtains closed, but DO NOT block up air vents.
  • Take a little exercise every day.
  • Wrap up warm before going out, wear gloves and a hat, cap or head scarf.


Benefit Checks and Warm Home Discount

Our Information and Advice Service is free to access service, available to residents of Dudley Borough aged 60 years and over

Call the team on 01384 267006, Monday to Friday between 9.30am and 4.30pm.

At busy times it might not always be possible to take your call. Please do leave a message. Our aim is to respond to all telephone enquiries within two working days.


The Information and Advice will be available on an Appointment only basis. Appointments can be made by ringing the I&A number – 01384 267006 or by visiting the office below.



Our Information and Advice office is based at Unit 56a, Upper Mall, Merry Hill, Brierley Hill, DY5 1SR (Upper Mall near to entrance for Primark and British Home Stores).

Contact us

Information and advice advisors

Graham Guest

Dudley Borough Residents Only

General enquiries

3 Dudley Court North, The Waterfront

Head office

Dudley Borough Residents Only