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Help with travel passes

You can apply for a bus pass at:

Age UK Dudley will then check the information and send the completed form back to Centro - WMPTA, where it will be processed.  New passes will be sent directly to people`s homes within four weeks of applying.

You can apply for your bus pass at:

Dudley Bus Station, Fisher Street, Dudley or

Our venue at Merry Hill

Unit 56a, Upper Mall

Merry Hill, Brierley Hill


(Upper Mall near to entrance for Primark and British Home Stores)



We are open 9am to 7pm Monday to Friday, 9am to 5pm Saturday, 11am to 4pm Sunday.

There is a £1.00 charge to cover the cost of administration.

  • one recent passport photo
  • proof of age (for e.g. retirement pension book, driving licence, passport or birth certificate, if the name on your birth certificate is different please also provide proof that your name as changed, such as a marriage certificate)
  • proof that you live in the West Midlands (for e.g. retirement pension book, driving licence, council or housing association rent book, council tax bill or gas/electricity bill from the last 12 months)

For more information about where you can travel with this concessionary scheme, visit the Network West Midlands website.

Age UK Dudley’s free, confidential information and advice service could help if you are aged over 60. You can access our service by:

Calling the team on 01384 267006, Monday to Friday between 9.30am and 3.30pm.

At busy times it might not always be possible to take your call. Please do leave a message. Our aim is to respond to all telephone enquiries within two working days.

Information and Advice is available on an Appointment only basis. Appointments can be made by ringing the Information and Advice number – 01384 267006.

Our Information and Advice office is based at Unit 56a, Upper Mall, Merry Hill, Brierley Hill, DY5 1SR (Upper Mall near to entrance for Primark and British Home Stores).

Contact us

Information and advice advisors

Graham Guest

For general information contact

3 Dudley Court North, The Waterfront, Merry Hill