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You can apply for an older persons bus pass via the link and can complete the online application. Online Application

If you would like a printed application form or would like your application and documents checked, Age UK Dudley will assist in helping you fill the forms out and send the completed documents back to Centro - WMPTA, where it will be processed. There is a £3.00 charge to cover the cost of administration.

New passes will be sent directly to people`s homes within four weeks of applying.

What you will need when applying for a older peoples bus pass
  • One recent passport photo
  • Proof of age (for e.g. retirement pension book, driving licence, passport or birth certificate, if the name on your birth certificate is different please also provide proof that your name as changed, such as a marriage certificate)
  • Proof that you live in the West Midlands (for e.g. retirement pension book, driving licence, council or housing association rent book, council tax bill or gas/electricity bill from the last 12 months)

Unit 56a, Upper Mall
Merry Hill, Brierley Hill
(Upper Mall near to entrance for Primark )
We are open 9am to 7pm Monday to Friday, 9am to 5pm Saturday, 11am to 4pm Sunday.

At busy times it might not always be possible to take your call. Please do leave a message. Our aim is to respond to all telephone enquiries within two working days.

Information and Advice is available on an Appointment only basis. Appointments can be made by ringing the Information and Advice number – 01384 267006.

Our Information and Advice office is based at Unit 56a, Upper Mall, Merry Hill, Brierley Hill, DY5 1SR (Upper Mall near to entrance for Primark).

Contact us
Information and Advice advisors
Telephone: 01384 267006
For general information contact
3 Dudley Court North, The Waterfront, Merry Hill
Telephone: 01384 354 508