Response to Competition and Markets Authority report
Author: Age UK
Published on 30 November 2017 11:26 AM
Age UK's response to the Competition and Markets Authority (CMA) report on residential care homes sector.
Caroline Abrahams, Charity Director at Age UK said:
'This devastating report from the nation's market experts means we now have it on the highest authority that the care home market, a sector that many hundreds of thousands of older people depend on, is broken and living on borrowed time.
'The report also substantiates what Age UK has been hearing from concerned members of the public: namely that the business practices of some, but not all, care home operators are unfair & exploitative of older people and their families at an incredibly vulnerable time of their lives.
'We welcome the CMA's commitment to helping to improve care homes' business practices, including through enforcement action if necessary, but the real challenge is to Government to heed the warning in the report and act fast to support the sustainability of care homes - before it's too late.'
We work with our national partners, Age Scotland, Age Cymru and Age NI and our local Age UK partners in England (together the Age UK Family). We also work internationally for people in later life as a member of the DEC and with our sister charity Help Age International.
Age UK believes that everyone should have the opportunity to make the most of later life, whatever their circumstances. We provide free information, advice and support to over six million people; commercial products and services to over one million customers; and research and campaign on the issues that matter to people in later life. Our work focuses on five key areas: money matters, health and well-being, home and care, work and training and leisure and lifestyle.
Age UK is a charitable company limited by guarantee and registered in England (registered charity number 1128267 and company number 6825798). Age Concern England and Help the Aged (both registered charities), and their trading and other associated companies merged on the 1st April 2009. Together they have formed the Age UK Group ("we"). Charitable services are offered through Age UK and commercial products are offered by the Charity's trading companies, which donate their net profits to Age UK (the Charity).