The experience of abuse is always unhappy and distressing. Whether you personally have been exploited, abused or neglected, or whether it has happened to someone you know, the impact is far-reaching and disturbing.

Abuse can happen anywhere, in people’s own homes, within services such as day care, care homes or hospitals. Sadly, abusers may be family members or neighbours, as well as care, social or health workers and service providers.

Abuse can be verbal, financial, physical, psychological, sexual abuse, or it may be neglect or discrimination. The one thing you should never do is ignore an act of abuse or your suspicion that abuse taking place.

Please use the contacts below and report your concerns.


Age UK Suffolk's Information Helpline

Contact us between 9am and 4.30pm Monday to Friday on 01473 351234 and talk through your concerns.

Age UK Suffolk is a partner in the Suffolk Safeguarding Adults Service and we will listen to you and explain how you can report your concerns


Action on Elder Abuse 

A national charity offering a helpline and advice for people who are being abused or for those who are concerned that someone they know is being abused.

Visit the website


Suffolk Safeguarding Adults Service

Here in Suffolk, the Safeguarding Adults Service responds to reports of abuse and investigates them sensitively. Details of how to contact them can be found on their website.

Visit the website

Or phone Suffolk County Council’s 'Customer First’ helpline on 0808 800 4005 to report your concerns.

Further information

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