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Care homes information guide

Making the decision to move into a care home, whether for yourself or for a loved one, can feel daunting. Our guide can help you make an informed choice that's right for you and those around you. 

This guide outlines the process of finding, choosing and paying for a care home. It covers: 

  • the different types of care homes available
  • paying for care home places
  • choosing the right care home
  • advice for family and carers involved in the decision

This guide can help you make an informed decision that takes into account your personal situation. It also lists useful organisations that offer more information about care homes and further support in making the decision to move.

Download your guide (PDF, 3 MB) 

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Care homes checklist

Our Care homes checklist includes things to look out for and questions to ask when choosing a care home. 

Download the Care homes checklist (PDF, 322 KB)

Want to order print versions of our information guides?

If you’re a professional or organisation, please email In your email please include how many you'd like of each guide and a full postal address of where you'd like them sent. Delivery normally takes around 10 days.

If you'd like to place an order for yourself, you can call our advice line on 0800 678 1602 or email us at – please include your full postal address and allow 10 days for delivery.

Need this guide in another format?

This guide is also available in other formats if that's more suitable for you.

  • You can request a free printed copy of this guide that we'll post to you. 
  • You can also request this guide in large print or audio format.

To request any of these options, you can call the advice line on 0800 678 1602.

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Last updated: Dec 06 2023

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