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Staying safe information guide

No one wants to feel unsafe, especially when we’re in our own homes. Unfortunately, as we get older, we might start to feel a little less safe, whether that’s because of mobility issues or feeling more vulnerable to scammers. Our guide can help to put your mind at ease. 

This guide suggests things you can do to feel safer – around your home, when you’re out and about and when you’re online. It covers:

  • boosting security around your home
  • fire and electrical safety
  • safety in taxis and on public transport
  • what to do if you receive a suspicious email.

It also includes a glossary of important digital terms to help you feel more confident online.

Download your guide (PDF, 5 MB)

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Want to order print versions of our information guides?

If you’re a professional or organisation, please email In your email please include how many you'd like of each guide and a full postal address of where you'd like them sent. Delivery normally takes around 10 days.

If you'd like to place an order for yourself, you can call our advice line on 0800 678 1602 or email us at – please include your full postal address and allow 10 days for delivery.

Need this guide in another format?

This guide is also available in other formats if that's more suitable for you.

  • You can request a free printed copy of this guide that we'll post to you. 
  • You can also request this guide in large print or audio format.

To request any of these options, you can call the advice line on 0800 678 1602.

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Last updated: Dec 06 2023

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