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Debt advice

Joining Forces logoAnyone can get into debt. Please don't be scared to get in touch - there's always someone who can help.


When should I ask for help about debt?

There are no hard and fast rules. However, it might be time to get help if you notice one of the following: 

  • you regularly worry about money
  • you're struggling to pay your household bills or paying them with credit
  • you rely on your overdraft or credit card to get by
  • you're missing credit card repayments
  • you've started to hide your spending habits from your family
  • you avoid letters and calls from your creditors.

Who can I talk to?

You shouldn't ever need to pay for debt advice. There are a lot of free options out there, most of them charities, specifically set up to help people who need help.

Your local Age UK can direct you to organisations in your area where you can get face-to-face help

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What will they need from me?

When you talk to someone about the specifics of your situation, the following are useful to have ready. 

  • your income and expenses so the adviser can help you complete a budget.
  • your circumstances, such as whether you own your home, so they can understand your personal situation and discuss what options might suit you best.
  • your debts and creditors so they can advise you on the options for dealing with them.
  • all your options and identify what steps to take next.
  • if any of the debts belonged to a spouse, partner or civil partner who has died
  • if your debts come from signing an agreement or a loan that you didn’t properly understand
  • bank statements for the past 3 months
  • how much you owe and to whom
  • any letters or demands from your creditors
  • how old your debts are.

Benefits advice

There's financial help available if you're on a low income.

For more information call Age UK on 0800 055 6112

SSAFA logo

Partnering with SSAFA

As part of Joining Forces, Age UK is partnering with SSAFA, the Armed Forces Charity, to deliver 12 local projects across England.

Find out more about SSAFA

Last updated: Nov 06 2017

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