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Building Resilience

Find out how the Building Resilience programme at Age UK provides information, advice and support to people experiencing life events and supports them to achieve what matters to them.

What is Building Resilience?

Our Building Resilience programme is delivered through holistic, person-centred advices sessions with older people. The programme specifically targets people who are experiencing a significant life event or coping with a life change, by providing one-on-one sessions aimed at supporting the person to resolve their situation and helping them to achieve what it is that matters to them.

That event or change could be one of a wide variety of things such as a bereavement, a relationship breakdown, having a fall, being diagnosed with a health condition, finding it harder to look after yourself, changes in your housing needs or financial situation, to name but a few.

Our skilled advisers will also take the time to find out what else is going on in the older person’s life and see what else they want to achieve. That could be anything from something relatively small or easy – getting a little help with their garden, for example – to something bigger like increasing their income or feeling less lonely. Our advisers will go on to offer information, advice, support and referrals to help the older person achieve those things.

While the COVID-19 pandemic continues, our advisers will usually work with older people over the phone. When it’s safe to do so, we hope to offer all our advice in person, ideally visiting the older person in their home so that they feel more comfortable and the service is more accessible.

Building Resilience is delivered by 8 Age UK local sites across England, running from January 2021 to the end of April 2023.

Where is the programme running?

Building Resilience is being delivered by 8 local Age UKs:

If you or your loved one live in one of these areas and need some advice and support, please get in touch with your local Age UK. We'll work with you to get the support you need through tough times and help you identify the changes you want to make so you can enjoy your later life more.

More information

If you're interested in finding out more, please contact your local participating Age UK or email us at

Information Protocol, Fair Processing Notice

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Last updated: May 07 2021

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