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Warm and Well


Find out how Warm and Well at Age UK helps older people to maximise their income, improve energy efficiency and stay warm in the home.

What is Warm and Well?

Our Warm and Well programme is delivered through tailored benefit advice sessions to identify extra monthly income and provides support in completing benefit claim forms.

Within the advice sessions, older people are given information on staying warm in winter, offered to have energy-efficient light bulbs fitted and provided with a copy of our Winter Wrapped Up information guide.

Warm and Well is delivered by 20 Age UK local sites across England and Wales running from November 2016 to November 2019.

Winter Wrapped Up information guide

Everyone older person who attends a benefits advice session receives a copy of our Winter Wrapped Up information guide.

This provides information on:

  • preparing for winter
  • keeping the home warm
  • keeping warm indoors and out
  • accessing additional Age UK services
  • applying for further support from local charities and energy companies

The guide also includes a handy room thermometer. 

Read the guide

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What's its impact so far?

Through the success of Warm and Well in 2016/17, Age UK has supported over 4,500 older people the UK to identify an average of £3,425 per year in unclaimed benefits. 91% of the older people we supported said they would recommend the service.


Early findings an interim report

Where is the programme running?

The programme is currently being delivered in 20 locations across England and Wales by local Age UKs and local Age Cymrus. If you're interested in getting involved, contact your local participating Age UK.

Contact one of these local partners or email for more information.

Useful resources

Age UK produces a number of resources about keeping warm and improving energy efficiency:

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Last updated: Sep 30 2021

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